Shipping policy

Refund Policy

This Refund Policy describes the terms and conditions regarding refunds for products purchased from DropifyTrade.store ("we", "us", or "our"). By placing an order with us, you agree to the terms outlined in this policy.

30-Day Satisfaction Guarantee

  • We want you to be fully satisfied with your purchase from us. If for any reason you are not satisfied with your order, you may request a refund within 30 days of receiving your order.

Eligibility for Refunds

  • To be eligible for a refund, the following conditions must be met:
    • The item must be in its original condition, unopened, and unused.
    • The item must be returned within 30 days of receiving your order.
    • The original packaging and any accessories included with the item must be returned.

Refund Process

  • To request a refund, please contact our customer support team at contact@dropifytrade.store with your order number and reason for the refund request.
  • Once your request is received and approved, we will provide you with instructions on how to return the item.
  • You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
  • Upon receiving the returned item, we will inspect it to ensure that it meets the eligibility criteria outlined above.
  • If the return is approved, we will process a refund to the original method of payment within [insert number] business days.

Non-Refundable Items

  • Certain items are not eligible for refunds, including:
    • Gift cards or promotional codes.
    • Downloadable digital products.
    • Products that have been opened, used, or damaged by the customer.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product.
  • We will provide a replacement or issue a refund for the damaged or defective item, including any shipping costs incurred.

Cancellation Policy

  • If you wish to cancel your order before it has been shipped, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled, and the standard refund policy applies.

Contact Us

If you have any questions or concerns about our Refund Policy or the refund process, please contact us at contact@dropifytrade.store